Welfare & Rehoming

Welfare Hotline Update – 01427 787369:

2 April 2020: The welfare phone line currently is experiencing technical issues – however it is still working though callers can’t hear the dial tone. Our phone suppliers are working on this issue. Upon calling the number, please hold for a minimum of 12 seconds (though no dial tone present) and we will answer your call. This phone line currently operates Monday to Friday, 8.30 am – 4.30 pm. Due to the ongoing situation with COVID-19 we are not currently able to offer an Out of Hours service. 

It is difficult for many to believe that cruelty, neglect and abandonment still exists to such an extent in these modern times; however, the need for equine welfare charities such as Bransby Horses is ever-growing. Our site in Lincolnshire has experienced staff who can investigate welfare concerns and we work with local authority inspectors and the RSPCA to address serious cases that may lead to legal action.

To report a Welfare Concern or for advice & support please call:

Bransby Horses welfare Line: 01427 787369 this phone line operates Monday to Friday, 8.30 am – 4.30 pm.

In an Emergency: DIAL 101 If there is a loose horse on the road, inform the police immediately, give them as much information as you can, including the road number and location if possible.

Out of hours emergency: RSPCA 0300 1234 999, this phone line operates between 7am and 10pm at present due to reduced staffing in light of COVID-19.

Email: welfare@bransbyhorses.co.uk

Online: please click here


When reporting a welfare concern, please include as much information as you can. If possible, include the following:

  • Nature of the problem/call for concern
  • Number of animals involved
  • Colour and sizes of the animals involved (for identification purposes)
  • Exact Location (Postcode if possible, directions – including town name, village, road number, landmarks, access)
  • Contact number and name if possible (this will be treated in absolute confidence)